Help

Signing up for the B.Y.L Diamonds website

  1. Go to www.byldiamonds.com
  2. Select “Sign up” and complete the requested information.
  3. Once you are approved by the BYL Online team “Wordpress” will email you a username and link to change your password.
  4. Select the provided link, remove the password provided and type in a password of your choosing that you will remember.
  5. Login with the username provided to you and your new password.

 

Jewellery Requests

    1. Select the jewellery tab
    2. To view by collection, select the collection on the left-hand side of the page, by ticking the box next to the name.
    3. The items from the collections chosen will appear on the screen.
    4. Slide your mouse over the image to show information on the item.
    5. Click on the image to show all details of the item.
    6. Agent mode can be found at the bottom right hand side of the page. Turning agent mode on results in no prices or B.Y.L Diamonds logo appearing on the page. Turning agent mode off will allow all the information, including price, to appear.
    7. Enquire about this item by selecting “Add to enquiry”
    8. View the cart to show the items that were selected
    9. Complete the enquiry form and select “enquire”
    10. Your enquiry will be forwarded to the B.Y.L Diamonds online team and you will be contacted shortly regarding the selected jewellery items

 

 

Loose Stone Requests

      1. Select the loose stone tab
      2. Filter your search selecting the shape that you are looking for
      3. Choose the weight range you are looking for under the weight column then press search, all of the available stone colours and clarities will appear within the weight range you have selected.
        (You can search the stock by using one or several of the filters if you want a more specific search)
      4. Select the stones you want a quote on by ticking the box on the left-hand side of the stock ID
      5. Add these to the cart
      6. View the cart to show the items that were selected
      7. Submit request
      8. Your enquiry will be forwarded to the B.Y.L Diamonds online team and you will be contacted shortly regarding the selected loose stones

Forgot your username?

        1. Username provided in the first correspondence email with “Wordpress”.
        2. Alternatively, email online@byldiamonds.com to request your username.
        3. Forgot your password?
        4. Go to www.byldiamonds.com
        5. Select “forgot password” on the home page
        6. Enter either your username or email you signed up with.
        7. You will receive an email with instructions to reset your password.

Agent Mode

Agent mode can be found at the bottom right hand side of the page. Turning agent mode on results in no prices or B.Y.L Diamonds logo appearing on the page. Turning agent mode off will allow all the information, including price, to appear.